These can be ordered using an App, online or phoning the medicines order line, in person or by post.

The periods below include 5 working days for processing your request.

On a smart phone, tablet or computer

There are several ways to electronically submit requests:

• use the Patient Access or NHS Apps or use Patient Access online or NHS App online
  • the request should be submitted 5 or 6 working days before your prescription due date.
  • these are easy to use. Your only need to select which of the repeat prescriptions items listed are needed.
  • you must have previously registered to use these services.
  • more information, including how to register, can be found here.

• use the internet without an app or password at nhs.uk
  • the request should be submitted 7 or 8 working days before your prescription due date.
  • On a smart phone, tablet or computer’, can be used to order for someone else.

IMPORTANT ADVICE FROM AUGUST 20204

If you are using a Healthera or Echo (Lloyds) app you must sign in using the 'continue with NHS login' option. This will ensure that your order comes to the surgery. Guides on how to do this are available here: Healthera app sign in guidance and Echo_Lloyds app sign in guidance

You will need to set up an HNS account to do this. If you need to set up a NHS account you can do this here.

Medicines Order Line (MOL)

• Phone the MOL on (01246 942751).
  • phone between 08:00 -16:00 Mon-Fri (excluding bank holidays).
  • calls should be made 5 or 6 working days before your prescription due date.

• use the internet without an app or password at nhs.uk.
  • the request should be submitted 7 or 8 working days before your prescription due date.

More information is available:

MOL website

MOL Patient Leaflet

MOL FAQs

In person or by post

The request should be received at the Practice 5 or 6 working days before your prescription due date.

• In person in the surgery (you will be asked to complete a form in the 'prescriptions area' of the waiting room).
• By returning the counterfoil of an old prescription to the surgery and indicating the item(s) you require.
• By letter.

We are unable to take prescription requests via the surgery phones lines or email.

Please note: You do not need to order your prescription if you are on Repeat Dispensing.  The surgery sends this to the pharmacy for you.

Patients who require daily medication may be offered the option of an automatically generated monthly prescription once the doctor is happy that their condition is stabilised. There would then be no need to order your medication - the prescription would be ready to collect as you come to end of your month's supply of tablets.

We can even arrange for the prescription to be sent to one of the local chemists for you.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Patients on repeat medication will be asked to see our Practice Pharmacist, doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

You may be asked to attend the Practice for blood tests and blood pressure reading.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.