Latest News

Flu vaccination 2021/22 season - update 02/11/21

Due to unforeseen road freight challenges our flu vaccinations orders were delayed and incomplete (we have only received between 70-90% of vaccines ordered). This led to challenges in planning and delivery for many GP surgeries. Despite this, we have delivered over 2500 flu vaccinations to date. Today NHS England sent out a text message to eligible patients asking them to call their GP surgery to book a flu vaccine. This was without checking that GP surgeries had vaccines available to give, and this has increased the number of patients phoning the surgery as a result. Luckily we have appointments available on Thursday 4th November to book. If this is not convenient, we will make more appointments available in November as flu vaccine supplies arrive.  

COVID-19 Vaccination information

Please click here to go to our COVID-19 vaccination page.

Countdown to the Medicines Order Line (MOL) going live on 18th August 2021

In the next few days we will be sending out text messages to patients (where we have mobile numbers and permission) informing you of the new way of ordering prescriptions that goes live on the 18th August. 

Please follow the patient leaflet and FAQ links below in red to see how this works and help you navigate the new service.

The MOL has large numbers of staff answering the phones - so please don't be put off if you find you are number 9 in a queue - the call will still probably be answered quickly. The MOL aim to answer all calls within 10 minutes, and most are answered sooner. Please do ring at less busy times (see the graph below) to lower the chance of a wait to be connected.

Opting out of NHS Digital collecting your data (Type 1 Opt-out) 03/08/2021

The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.

Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September.  However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data.  NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-

  • Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
  • NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
  • The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian. 


This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed.  Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.

We will update you when we know more about the NHSD plans to change how you can control who has access to your data.

Face covering position from 19th July 2021

To ensure the safety of our staff and patients, as of the 19th July 2021we ask patients to continue to wear face coverings and maintain social distancing whilst visiting the practice. Thank you for your support in this.

Advance warning of a change to the ways in which prescriptions can be ordered  01/07/21

MOL1

MOL2

From the 18th August we are moving to a new system of ordering prescriptions - the prescription Medicines Ordering Line (MOL).
This is a dedicated phone number (01246 588860) which can be phoned between 08:00-16:00 Mon-Fri (excluding bank holidays). 
If you do not wish to phone through your repeat prescription, you can still order via:
  • using the NHS App
  • using your online medical record/internet
  • by emailing ddccg.northMOLonlinerequests@nhs.net If you email your prescription to the above address a member of the MOL team will call you back within 2 working days to confirm your request. Please include you name, date of birth, contact telephone number and the name of your GP practice (Dronfield Medical Practice) in your initial email to them.
  • in person in the surgery (you will be asked to fill in a form in 'prescriptions area' the waiting room)
  • by returning the counterfoil of an old prescription to the surgery and indicating the item(s) you require
  • by post
The benefits for moving to this new system are threefold:
  1. We reduce waiting times for patients calling the surgery wishing to make appointments and access care.
  2. The MOL service is effective at reducing medication wastage - saving the NHS many millions of pounds a year.
  3. The practice staff normally taking prescription requests can be redeployed to other areas in response to patient needs. This will improve other areas of patient care within the practice. 
We are really aware that the phone lines have been so very busy and patients have experienced long waits. Bringing in the MOL will help to address this for patients, so please work with us and use this service when it goes live on 18th August 2021.

The patient information leaflet and FAQ are here:

Medicines Order Line - patient information

Medicines Order Line - FAQ

New Practice Newsletter 18/06/2021

This new newsletter was put together with the assistance of our Patient Participation Group (PPG).  There will be many things having to change to provide even better services for our patients and the Newsletter contains details on several of these that are planned to happen this year.  We welcome all comments but please do provide them as requested in the Newsletter and not via FB - this helps us collate at a time when the Practice is so busy.  Some interesting articles on the situation that patients and GP surgeries currently find themselves in can be found on the BBC website and BMA website.  For those of you interested in a local picture, at Dronfield Medical Practice we have 0.6WTE GPs per 1000 patients - higher than the national average. It is against this background that patients and surgery staff must work together to improve services for both those receiving the services and those working within them.  We hope you find the Newsletter useful.

Dronfield Medical Practice Newsletter June 2021

Opting out of NHS Digital collecting your data (Type 1 Opt-out) 10/06/2021

NHS Digital Data Collection from the Practice

The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this. For example patient data can help the NHS to:

  • monitor the long-term safety and effectiveness of care
  • plan how to deliver better health and care services
  • prevent the spread of infectious diseases
  • identify new treatments and medicines through health research

GP practices already share patient data for these purposes, but this new data collection will be more efficient and effective.

This means that GPs can get on with looking after their patients, and NHS Digital can provide controlled access to patient data to the NHS and other organisations who need to use it, to improve health and care for everyone.

If you do not want your identifiable patient data to be shared outside of your GP practice for purposes except for your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

Type 1 Opt-outs were introduced in 2013 for data sharing from GP practices, but may be discontinued in the future as a new opt-out has since been introduced to cover the broader health and care system, called the National Data Opt-out. If this happens people who have registered a Type 1 Opt-out will be informed. More about National Data Opt-outs is in the section Who we share patient data with.

NHS Digital will not collect any patient data for patients who have already registered a Type 1 Opt-out in line with current policy. If this changes patients who have registered a Type 1 Opt-out will be informed.

If you do not want your patient data shared with NHS Digital, you can register a Type 1 Opt-out with your GP practice. You can register a Type 1 Opt-out at any time. You can also change your mind at any time and withdraw a Type 1 Opt-out.

Data sharing with NHS Digital will start later in the year.

If you have already registered a Type 1 Opt-out with your GP practice your data will not be shared with NHS Digital.

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by completing the form below and returning to your the practice by 1st September 2021. If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post or email to your GP practice or call 0300 3035678 for a form to be sent out to you.

For more information go to the NHS Digital website.

Type 1 opt out form

Practice notice to patients  18/05/2021

On Monday 17th May 2021, Dronfield Medical Practice provided 150 doctor telephone consultations, 57 face to face consultations and 4 Doctor home visits90 face to face nursing appointments were provided, including; pill checks, baby immunisations, asthma reviews, smears, diabetic reviews, injections and multiple blood tests. The doctor appointments included post natal and baby checks, contraceptive implants, joint injections and adoption medicals as well as physical and mental health reviews. 
Since the start of the pandemic our doors have been physically open week days 08:00- 18:30 and we have never closed reception (with the exception of our half day training, once a month).
Face to face consultations have been available for those who need it throughout the pandemic.
 
We have adapted quickly to provide telephone, video and remote consultations which lead to most patients having more convenient access and quicker assessment. 
The practice constantly review the appointment system and this week are looking at how to safely transition to directly pre-bookable face to face appointments. This will take time to implement as routine appointments are booked sometimes as much as 4 weeks in advance. 
Recent GP appointment figures show that practices in England delivered almost 5m more appointments in March than the month before, and nearly 3m more than in the same month two years ago, long before the pandemic.
We thank our patients for their understanding and patience during this time when general practice has never been so busy.

COVID-19 VACCINATIONS Update 22/04/21

Our Primary Care Network is still offering COVID-19 vaccines to eligible patients and we are contacting these patients via a SMS text message or phone call/letter. Anyone within the first 9 cohorts who wishes to have a vaccine at Stubley Medical Centre or the Winding Wheel in Chesterfield should call 01246 903 225 to arrange this. 

If you have not had your second COVID-19 vaccine and it is due, please also contact the PCN vaccination line on 01246 903 225 to arrange this. 


COVID-19 VACCINATIONS Update 08/02/21

The Health Secretary has announced in his briefing tonight that all over 70 year olds who have not had a vaccine should use the online booking service. If you wish to have your vaccine at Stubley Medical Centre or the Winding Wheel in Chesterfield dedicated staff from our PCN will be able to assist you make the appointment. Please call 01246 903 225 to arrange this. Lines are open 9:00-4:00pm Monday to Friday. Weekend opening is expected soon.

COVID-19 VACCINATIONS Update 02/02/21

Dronfield Medical Practice are continuing to book COVID-19 vaccinations to eligible patients. We are doing this via a phone call, an SMS text message that states that it is from Dronfield Medical Practice and invites you to book via a swiftqueue link, or very occasionally by a letter on Dronfield Medical Practice headed notepaper.

The National Booking System is also now live, and many of you will start to receive a letter from this national system (some of you will already have this!) inviting you to book your vaccine. 

Here are your options to access the vaccine locally and support your GP Practice:

PLEASE BE AWARE- Booking your appointment via the national system (via 119) will result in you being diverted to the next available appointment out of our area, requiring a significant amount of travel.

PLEASE call our local call centre on 01246 903 225 once you have received your national invite in order to book an appointment at a local site within Chesterfield & Dronfield PCN. All these sites are run by your local GP Practices so lots of friendly faces will be there to greet you! Our call centres are open Monday-Friday 9:00am-4:00pm and we are working hard to provide a weekend service.

If you have received an SMS text message that states that it is from Dronfield Medical Practice and invites you to book via a swiftqueue link, and you need help to do this please also call 01246 903 225, and dedicated staff from our PCN will be able to assist.

If you have an appointment booked at a national site, please rest assured this appointment can be easily changed to a local site by calling 01246 903 225.

This will hugely support your local GP Practice.

We can now vaccinating people from the following groups:

  • Those invited by the national letter
  • Those invited through the GP practice due to being extremely clinically vulnerable
  • Those People aged 69 and above
  • Registered carers
  • Frontline health and social care workers

Upon arrival at the vaccination site, you will be asked to provide evidence of your eligibility for your appointment. If you try to abuse the system, you will be turned away. Abuse to volunteer marshalls or staff will not be tolerated.

COVID-19 VACCINATIONS Update28/01/21

We understand that many patients have received letters from NHS England inviting them to book an appointment for their Covid-19 vaccination via the national NHS booking system at Mass Vaccination Hubs or Community Pharmacies.

Local surgeries are not directly involved with the national NHS booking system; and cannot influence this process, change appointments or check where your appointment is booked. If you have booked an appointment through the national NHS Booking system at an alternative venue, unfortunately we will be unable to help you with any queries. If you do use the NHS booking system please ensure you make a note of the venue your vaccination will take place.

If you are an eligible patient who would prefer to be vaccinated at your local vaccination service run by your GP practice in your local area, please wait for an appointment and WE WILL CONTACT YOU. We know who eligible patients are and the order in which they are able to receive the vaccine. The only thing limiting them is vaccine delivery.

If you already have an appointment booked at a local surgery and have since received an NHS England letter, please do not worry your appointment is still booked and will go ahead as planned.

Derbyshire LMC Link : https://bit.ly/3iX7AJN


Update on COVID19 vaccination. 19/01/21

Again staff gave up their time off this weekend to book appointments and deliver vaccines. This is on top of their normal working week.

We continue to phone eligible patients to invite them for COVID19 vaccination, and have 3 or 4 staff doing this concurrently.

The majority of the over 80’s have now been vaccinated, but we are contacting those few that are yet to be vaccinated.

Many patients in the 75-80 age group have been contacted today and have appointments this week.

We will move on to the next group as soon as we get permission to do so.

This does have an impact on our ability to answer the incoming phone calls, many of which are urgent clinical needs, so again we ask, please do not call to ask about COVID19 vaccination. We will get to you, when it is your turn.

If you have previously declined the COVID19 vaccination, and wish to change your mind or you wish to cancel or change your appointment, please do call us, but beware there may be a long wait for your call to be answered.

And most importantly Dronfield Medical Practice is open, as it has been since the start of the pandemic. If you need urgent medical care please call us for an appointment.

We are there for you. Please help us to help you and be kind to our staff, who are doing absolutely everything they can to meet your needs and fight this dreadful disease.

Pride in practice - Gold award


Dronfield Medical Practice has been awarded the Gold level award for excellence in LGBT healthcare via LGBT Foundation’s Pride in Practice programme.

We are one of only two practices within our Primary Care Network, and amongst the first in Derbyshire, to have achieved this award, at the highest level available.

Our staff are very aware of the importance of this award and our aim is to continue to further improve the LGBT patient experience for all. Our website has dedicated LGBT pages or you can go directly to LGBT Foundation who provide a wide range of services and support for the needs of the diverse range of people who identify as lesbian, gay, bisexual and trans.


COVID-19 vaccines update 08/01/
21

Please do not call the surgery regarding COVID-19 vaccinations. 

Whilst Dronfield Medical Practice patients are being called for their COVID-19 vaccination, as a practice we are not the organisation responsible for the clinic appointments and are unable to help with phone enquiries for these. Please don’t call the practice about these, we are very busy with our usual winter caseload and need patients to be able to get through. We are expecting a call centre to be available to deal with these enquiries in due course and will publish details here and on our Facebook page as soon as this is available. At the moment those who attended Stubley Medical Centre on the 18th, 19th and 20th of December, will have their SECOND vaccines AS PLANNED, and unless we contact you please turn up at the same time of day exactly 3 weeks after your first vaccine, (ie: the 8th 9th and 10th Jan, this Friday – Sunday). Those vaccinated after Christmas may see their second vaccine appointment pushed out to 12 weeks as per Govt request. 

Frontline Health and Social Care workers who fit the definition as in the COVID-19 Green Book, Chapter 14a pages 10&11 will be eligible in group 2 and contacted when the vaccine is available by the specialist vaccination team. The guidance is available here

COVID-19 vaccines update 05/01/21

The first COVID-19 vaccines in Derbyshire were delivered in December at Stubley Medical Centre. These vaccines were provided to Dronfield patients over the age of 80, in collaboration with Dronfield and Chesterfield PCN (of which Dronfield Medical Practice is a member practice), Derbyshire Community Health Services and NHS Derby and Derbyshire Clinical Commissioning Group.


Patients who are over the age of 80 are still being invited by the Dronfield and Chesterfield PCN to attend for a COVID-19 vaccine, so please be patient, avoid calling the surgery for information, and you will be contacted by specialist COVID-19 vaccination teams in due course. 

Thank you for your cooperation.


Xmas / New year opening times

Please remember to order any prescriptions in good time for the festive period.

Very best wishes from everyone at DRONFIELD MEDICAL PRACTICE

COVID-19 vaccines update 08/12/20

We do not yet have any further information regarding the national role out of COVID19 vaccines. Please avoid calling the surgery for information - we will update our Facebook page as soon as we have any further update for you. Thank you for your cooperation.

50-64 flu vaccine update 08/12/20

If you are wanting the flu vaccine and are over 50 on the 31st March 2021 - please contact the surgery.
Please call the surgery to book an appointment.
If you would like more information regarding the latest cohort - please click here

COVID19 recovery service

Have you had COVID19 - if so there is a new online service that may held assist you in your recovery - click here for further details.

Issue with using WiFi calling (16/10/2020) 

The Patient Participation Group (PPG) have made the practice aware of an issue that some patients are having when calling the surgery; some patients are becoming disconnected after pressing 3 for reception.


It seems that this issue occurs when patients use WiFi calling to phone the surgery and only affects some mobile devices.
If you are encountering this problem please turn off WiFi calling within your phone settings and try again. Remember to reinstate WiFi calling afterwards.
We have informed our telecommunications provider. 

Thanks to the PPG for making us aware of the issue and solution. ๐Ÿ‘๐Ÿผ

Practice Pharmacists

We now have two Practice Pharmacists - Mr Neil Heslop and Mr Guillermo (G) Sierra.

Neil and G are able to undertake comprehensive medication reviews, help patients with information and queries, or discuss any concerns that you may have with your medicines.

Most medication reviews can be done over the telephone and will take around 20-30 minutes. Neil or G will review all your medicines with you and ensure that there are no problems or issues. If there are issues that cannot be resolved over the telephone then they will arrange for you to have either a face to face appointment or via a video link. Please contact reception to book an appointment with them.


Flu clinics

Our Flu Clinics are starting soon.  Please watch this short video here to familiarise yourself with the Flu Clinic's  COVID19  adapted procedures.

Telephone consultations

Most of our appointments are now via the telephone.  To help you prepare for and get the best out of these, please watch this short video here

Face Masks

In light of recent government guidance, all patients will be required to wear their own face-covering when attending an appointment at the surgery. If you require guidance on how to fit  and wear your face mask please click here. Thank you for your continued support.

Face mask

 


Advice for patients attending Dronfield Medical Practice during COVID19


September 2020

No one should attend Dronfield Medical Practice with potential symptoms of coronavirus or if a household contact has symptoms. If you need advice please go online in the first instance here, where you will be able to access the NHS symptom checker, get information as to what to do and where to get help and organise a test for yourself or your loved one.


GP surgeries are being advised to continue to assess all GP appointment requests on the phone and arrange face to face consultations where examination is necessary. The practice is following national guidance on which services to provide, however this is likely to change gradually over the next few months.

Nurses are also dealing with as much as possible over the phone but can provide urgent and necessary face to face treatments.
To allow maximal use of the waiting room while maintaining social distancing rules we would kindly ask patients to attend alone whenever possible and not to arrive early for appointments.

If you are asked to come into the surgery by a clinician:

  • Please wear a home-made face covering as per Government advice.
  • Your temperature will be checked on arrival at the reception desk with a thermal imaging camera.
  • Staff will wear a mask, gloves and an apron for all patient contacts.
  • We will do out best to see you in a timely manner but this may not always be possible.


The national guidance is clear that even patients shielding in the high risk group can still attend surgery for urgent medical needs such as vital blood tests or assessment by a healthcare professional.


For any medication queries, sick note requests or general queries please phone rather than attend surgery.

 


Thermal Imaging Camera

To minimise the risk of COVID-19 transmission we now have a thermal imaging camera at reception to record patients' temperatures on arrival at the surgery. This is similar to devices currently being used at airports etc.

If a high temperature is recorded the patient will be asked to leave the surgery building and we will re-check the temperature in the car park.

This will help protect staff and patients alike.

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Click on this link to see our feature in the Sheffield Star


Latest Newsletter

Our latest newsletter is now available in surgery or click the link above


GP Online Services

The national target was 10% but we've achieved 42%!

Thank you to everyone who signed up and we hope you are enjoying the benefits of booking appointments and ordering prescriptions Online.

https://derbyshiregpportal.wordpress.com/2016/11/08/gp-online-services-campaign/


Waiting Times in Surgery

We do always try to run to time but it often proves difficult given the complexities of modern healthcare

Last year 78% of patients were seen within 20 minutes of their appointment time.


Xmas / New Year opening hoursGDPR

DRONFIELD MEDICAL PRACTICE keeps medical records and complies with the General Data Protection Regulation (GDPR).

Read more


COVID RESEARCH  

Your NHS needs you!
Join a new registry that’s helping researchers to find people willing to be part of the fightback against coronavirus by taking part in studies.
Sign up now at nhs.uk/researchcontact

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