Latest News

Phone lines closed 22/01/21 from 13:30  


The surgery phone lines will be closed tomorrow 22nd January from 1.30pm to assist at the vaccination centres. Please call 111 if you need medical assistance or 999 in an emergency. 

If you have an appointment already booked this will still go ahead. Please attend these as planned.


Update on COVID19 vaccination. 19/01/21

Again staff gave up their time off this weekend to book appointments and deliver vaccines. This is on top of their normal working week.

We continue to phone eligible patients to invite them for COVID19 vaccination, and have 3 or 4 staff doing this concurrently.

The majority of the over 80’s have now been vaccinated, but we are contacting those few that are yet to be vaccinated.

Many patients in the 75-80 age group have been contacted today and have appointments this week.

We will move on to the next group as soon as we get permission to do so.

This does have an impact on our ability to answer the incoming phone calls, many of which are urgent clinical needs, so again we ask, please do not call to ask about COVID19 vaccination. We will get to you, when it is your turn.

If you have previously declined the COVID19 vaccination, and wish to change your mind or you wish to cancel or change your appointment, please do call us, but beware there may be a long wait for your call to be answered.

And most importantly Dronfield Medical Practice is open, as it has been since the start of the pandemic. If you need urgent medical care please call us for an appointment.

We are there for you. Please help us to help you and be kind to our staff, who are doing absolutely everything they can to meet your needs and fight this dreadful disease.

Pride in practice - Gold award


Dronfield Medical Practice has been awarded the Gold level award for excellence in LGBT healthcare via LGBT Foundation’s Pride in Practice programme.

We are one of only two practices within our Primary Care Network, and amongst the first in Derbyshire, to have achieved this award, at the highest level available.

Our staff are very aware of the importance of this award and our aim is to continue to further improve the LGBT patient experience for all. Our website has dedicated LGBT pages or you can go directly to LGBT Foundation who provide a wide range of services and support for the needs of the diverse range of people who identify as lesbian, gay, bisexual and trans.


COVID-19 vaccines update 08/01/
21

Please do not call the surgery regarding COVID-19 vaccinations. 

Whilst Dronfield Medical Practice patients are being called for their COVID-19 vaccination, as a practice we are not the organisation responsible for the clinic appointments and are unable to help with phone enquiries for these. Please don’t call the practice about these, we are very busy with our usual winter caseload and need patients to be able to get through. We are expecting a call centre to be available to deal with these enquiries in due course and will publish details here and on our Facebook page as soon as this is available. At the moment those who attended Stubley Medical Centre on the 18th, 19th and 20th of December, will have their SECOND vaccines AS PLANNED, and unless we contact you please turn up at the same time of day exactly 3 weeks after your first vaccine, (ie: the 8th 9th and 10th Jan, this Friday – Sunday). Those vaccinated after Christmas may see their second vaccine appointment pushed out to 12 weeks as per Govt request. 

Frontline Health and Social Care workers who fit the definition as in the COVID-19 Green Book, Chapter 14a pages 10&11 will be eligible in group 2 and contacted when the vaccine is available by the specialist vaccination team. The guidance is available here

COVID-19 vaccines update 05/01/21

The first COVID-19 vaccines in Derbyshire were delivered in December at Stubley Medical Centre. These vaccines were provided to Dronfield patients over the age of 80, in collaboration with Dronfield and Chesterfield PCN (of which Dronfield Medical Practice is a member practice), Derbyshire Community Health Services and NHS Derby and Derbyshire Clinical Commissioning Group.


Patients who are over the age of 80 are still being invited by the Dronfield and Chesterfield PCN to attend for a COVID-19 vaccine, so please be patient, avoid calling the surgery for information, and you will be contacted by specialist COVID-19 vaccination teams in due course. 

Thank you for your cooperation.


Xmas / New year opening times

Please remember to order any prescriptions in good time for the festive period.

Very best wishes from everyone at DRONFIELD MEDICAL PRACTICE

COVID-19 vaccines update 08/12/20

We do not yet have any further information regarding the national role out of COVID19 vaccines. Please avoid calling the surgery for information - we will update our Facebook page as soon as we have any further update for you. Thank you for your cooperation.

50-64 flu vaccine update 08/12/20

If you are wanting the flu vaccine and are over 50 on the 31st March 2021 - please contact the surgery.
Please call the surgery to book an appointment.
If you would like more information regarding the latest cohort - please click here

COVID19 recovery service

Have you had COVID19 - if so there is a new online service that may held assist you in your recovery - click here for further details.

Issue with using WiFi calling (16/10/2020) 

The Patient Participation Group (PPG) have made the practice aware of an issue that some patients are having when calling the surgery; some patients are becoming disconnected after pressing 3 for reception.


It seems that this issue occurs when patients use WiFi calling to phone the surgery and only affects some mobile devices.
If you are encountering this problem please turn off WiFi calling within your phone settings and try again. Remember to reinstate WiFi calling afterwards.
We have informed our telecommunications provider. 

Thanks to the PPG for making us aware of the issue and solution. 👍🏼

Practice Pharmacists

We now have two Practice Pharmacists - Mr Neil Heslop and Mr Guillermo (G) Sierra.

Neil and G are able to undertake comprehensive medication reviews, help patients with information and queries, or discuss any concerns that you may have with your medicines.

Most medication reviews can be done over the telephone and will take around 20-30 minutes. Neil or G will review all your medicines with you and ensure that there are no problems or issues. If there are issues that cannot be resolved over the telephone then they will arrange for you to have either a face to face appointment or via a video link. Please contact reception to book an appointment with them.


Flu clinics

Our Flu Clinics are starting soon.  Please watch this short video here to familiarise yourself with the Flu Clinic's  COVID19  adapted procedures.

Telephone consultations

Most of our appointments are now via the telephone.  To help you prepare for and get the best out of these, please watch this short video here

Face Masks

In light of recent government guidance, all patients will be required to wear their own face-covering when attending an appointment at the surgery. If you require guidance on how to fit  and wear your face mask please click here. Thank you for your continued support.

Face mask

 


Advice for patients attending Dronfield Medical Practice during COVID19


September 2020

No one should attend Dronfield Medical Practice with potential symptoms of coronavirus or if a household contact has symptoms. If you need advice please go online in the first instance here, where you will be able to access the NHS symptom checker, get information as to what to do and where to get help and organise a test for yourself or your loved one.


GP surgeries are being advised to continue to assess all GP appointment requests on the phone and arrange face to face consultations where examination is necessary. The practice is following national guidance on which services to provide, however this is likely to change gradually over the next few months.

Nurses are also dealing with as much as possible over the phone but can provide urgent and necessary face to face treatments.
To allow maximal use of the waiting room while maintaining social distancing rules we would kindly ask patients to attend alone whenever possible and not to arrive early for appointments.

If you are asked to come into the surgery by a clinician:

  • Please wear a home-made face covering as per Government advice.
  • Your temperature will be checked on arrival at the reception desk with a thermal imaging camera.
  • Staff will wear a mask, gloves and an apron for all patient contacts.
  • We will do out best to see you in a timely manner but this may not always be possible.


The national guidance is clear that even patients shielding in the high risk group can still attend surgery for urgent medical needs such as vital blood tests or assessment by a healthcare professional.


For any medication queries, sick note requests or general queries please phone rather than attend surgery.

 


Thermal Imaging Camera

To minimise the risk of COVID-19 transmission we now have a thermal imaging camera at reception to record patients' temperatures on arrival at the surgery. This is similar to devices currently being used at airports etc.

If a high temperature is recorded the patient will be asked to leave the surgery building and we will re-check the temperature in the car park.

This will help protect staff and patients alike.

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Click on this link to see our feature in the Sheffield Star


Latest Newsletter

Our latest newsletter is now available in surgery or click the link above


GP Online Services

The national target was 10% but we've achieved 42%!

Thank you to everyone who signed up and we hope you are enjoying the benefits of booking appointments and ordering prescriptions Online.

https://derbyshiregpportal.wordpress.com/2016/11/08/gp-online-services-campaign/


Waiting Times in Surgery

We do always try to run to time but it often proves difficult given the complexities of modern healthcare

Last year 78% of patients were seen within 20 minutes of their appointment time.


Xmas / New Year opening hoursGDPR

DRONFIELD MEDICAL PRACTICE keeps medical records and complies with the General Data Protection Regulation (GDPR).

Read more


COVID RESEARCH  

Your NHS needs you!
Join a new registry that’s helping researchers to find people willing to be part of the fightback against coronavirus by taking part in studies.
Sign up now at nhs.uk/researchcontact

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